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📢 Coming Soon: New Boomi Support Experience: We're migrating Boomi's Customer Support experience to a new, more modern and intuitive platform to better serve you. When it launches, you'll need to reset your password. Your current login credentials will not carry over.
No action is needed at this time. We will send you an email on July 11 with step-by-step instructions to reset your password. Please watch for that message. The familiar community.boomi.com/s/support URL will remain the same – no need to update bookmarks.
Please note: Your community.boomi.com/s/support login credentials are separate from your Boomi Platform credentials. Resetting your password here will not impact your Platform credentials.
Watch for more information to come on July 11. We look forward to sharing the improved user experience with you!
Product Guides - Access product documentation encompassing user, admin, connector and API reference guides.
Tutorial Videos - Watch our videos to see how you can manage file transfers: automated and manual (ad hoc) file sharing.
Trust Center - Learn how we manages security, privacy and compliance for our customers, partners and vendors.
Subscribe to our Status Page for real-time alerts on maintenance and overall system status.
MFT Support Request
Welcome! You can raise a support request for Boomi Managed File Transfer and File Sharing (formerly Thru).
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When it launches, you'll need to reset your password. Your current login credentials will not carry over.</p>\n<p><b>No action is needed at this time.</b> We will send you an email on July 11 with step-by-step instructions to reset your password. Please watch for that message. The familiar <b><a href=\"http://community.boomi.com/s/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">community.boomi.com/s/support</a></b> URL will remain the same – no need to update bookmarks.</p>\n<p><b>Please note:</b> Your <b><a href=\"http://community.boomi.com/s/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">community.boomi.com/s/support</a></b> login credentials are separate from your Boomi Platform credentials. Resetting your password here will not impact your Platform credentials.</p>\n<p>Watch for more information to come on <b>July 11</b>. 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When it launches, you'll need to reset your password. Your current login credentials will not carry over. \n\n\n\n*No action is needed at this time.* We will send you an email on July 11 with step-by-step instructions to reset your password. Please watch for that message. The familiar *[community.boomi.com/s/support|http://community.boomi.com/s/support]* URL will remain the same – no need to update bookmarks.\n\n\n\n \n\n*Please note:* Your *[community.boomi.com/s/support|http://community.boomi.com/s/support]* login credentials are separate from your Boomi Platform credentials. Resetting your password here will not impact your Platform credentials. \n\n\n\nWatch for more information to come on *July 11*. 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